Betting Rules

These Betting Rules explain the general conditions that apply when using the betting and gaming services available through Katsubet Casino. They are intended to help players understand how bets are placed, accepted, settled and reviewed. By opening an account, placing a bet or using a relevant service, you confirm that you have read and understood these rules, as well as the applicable Terms and Conditions, Privacy Policy and Responsible Gambling information. If a specific game, market or promotion has additional rules, those rules apply together with this document.

Katsubet Casino operates under licence 0000091 issued by the Tobique Gaming Commission and licence OGL/2024/1307/0748 granted by Curaçao's gaming authority, with SSL encryption protecting personal and financial data.

1. General betting conditions

Katsubet Casino provides online gambling services subject to applicable laws, product rules and account requirements. Players must be at least 18 years old and must be legally permitted to use online gambling services in their location. It is the player's responsibility to check the rules that apply where they live before registering or placing a bet. Access may be restricted where online gambling is not permitted or where Katsubet Casino does not provide a particular service.

You may only use one personal account unless Katsubet Casino has approved another arrangement in writing. An account must be registered in the player's own name and used only by that player. Account information must be accurate, current and complete. You must tell Katsubet Casino if relevant information changes, particularly information used for identity, age, payment or account verification.

Players are responsible for keeping usernames, passwords, verification details and other account credentials confidential. Do not allow another person to access your account or place bets for you. If you believe your account has been accessed without permission, contact support through the available channel as soon as possible and change your credentials where appropriate.

You must meet the applicable minimum age requirement and be legally permitted to gamble.
You must provide truthful information and complete reasonable verification checks.
You must use payment methods that belong to you or that you are authorised to use.
You must not open accounts for another person, transfer an account or allow another person to bet through your account.
You must not use the service for unlawful activity, fraud, money laundering or another prohibited purpose.
You must follow the rules shown for the relevant game, sport, event, market or promotion.

Katsubet Casino may refuse, suspend, limit or close an account where there is a suspected breach of these rules, the Terms and Conditions or applicable law. It may also request documents or information before allowing continued account use, processing a transaction or completing a withdrawal. Any review will be handled in accordance with applicable requirements and the information available at the time.

2. Placing and accepting bets

A bet is generally submitted when you select the relevant option, enter your stake and confirm the transaction using the available betting controls. Before confirming, check the selection, odds or price, stake, potential return and any other details displayed on the bet slip. Once submitted, a bet may not be cancelled, changed or withdrawn unless the relevant product rules or applicable law allow it.

A bet is not necessarily accepted merely because it appears to have been submitted. Acceptance may depend on the transaction being successfully recorded by the system and the bet being confirmed in your account history or another available confirmation. If a system interruption, communication failure, technical error or other issue occurs, the account record and relevant system information may be used to determine whether a bet was received and accepted.

Displayed odds, prices, event information and market details may change before a bet is accepted. Where applicable, a bet may be accepted at a different price from the one initially displayed. The final price and terms shown at confirmation apply to an accepted bet. You should review the confirmation carefully and contact support if the bet does not appear correctly.

Stake limits

Minimum and maximum stake amounts may vary by product, market, event, account, payment method or other operational factor. Any applicable limits will normally be displayed before you confirm a bet. A stake above an applicable limit may be rejected, reduced or handled in accordance with the relevant product rules. A maximum possible return is not a guarantee that a particular bet will be accepted at the requested stake.

Errors and irregular bets

If an obvious error appears in odds, prices, selections, event details or other betting information, Katsubet Casino may review the affected bet and take the action permitted by the applicable rules. This may include correcting or voiding a bet where the error materially affected the transaction. Bets placed after an event or market should have closed, or bets affected by a clear technical fault, may also be reviewed.

Players must not attempt to exploit technical weaknesses, delayed information, pricing errors, system faults or incorrect market status. Suspicious activity, collusion, manipulation or the use of unauthorised automated tools may result in an account review and action under the Terms and Conditions.

3. Results, settlements and event changes

Bets are settled according to the official result or settlement source applicable to the relevant product. The result used may be based on the governing body, competition organiser, event authority, official statistics provider or another source identified in the relevant rules. Unofficial reports, live commentary and social media posts do not necessarily determine settlement.

Different products can have different settlement methods. For example, a sports market may use a result after regulation time, while another market may use a result after extra time, a countback, a declared winner or another specified outcome. Always read the market information before placing a bet. Where a market has special conditions, those conditions take priority over general wording.

If an event is postponed, abandoned, interrupted, rescheduled or changed, affected bets will be handled under the rules for that product and market. Some bets may remain active if the event is completed within the period permitted by the relevant rules. Other bets may be voided, except for selections or portions that have already been determined. A change to the venue, participants, format, distance, conditions or event timing may affect settlement.

Where a participant is withdrawn, a selection does not take part, a market is suspended or an event is cancelled, the applicable product rules determine whether the bet remains valid, is voided or is settled in another permitted way. For combination bets, the treatment of one selection may affect the entire combination or the remaining selections.

Dead heats and shared outcomes

Where two or more outcomes share a result, dead-heat or tie conditions may apply. In those circumstances, a winning stake or return may be divided in accordance with the relevant market rules. The result shown in the account or settlement record will be used when calculating the final return.

Corrections and settlement reviews

A settlement may be corrected if an official result is changed, an administrative mistake is identified or a bet was settled using incorrect information. Katsubet Casino may adjust the account balance where necessary to reflect the correct outcome. If you believe a bet has been settled incorrectly, retain the bet reference and raise the matter through the available support channel promptly.

4. Payments, responsible gambling and disputes

Deposits, withdrawals and account balances are subject to the payment rules, verification procedures and transaction conditions that apply at the time. A bet should only be placed using funds that are available in the account and that you can afford to lose. You should not borrow money, use money needed for essential expenses or attempt to recover losses by increasing your stakes.

Responsible gambling tools and support options may be available through the account or support area. These can include deposit controls, time reminders, activity information, cooling-off options, self-exclusion and account restrictions. Availability can depend on the service and applicable requirements. If gambling is no longer enjoyable or is affecting your finances, relationships, work or wellbeing, stop gambling and seek independent support.

Set a budget before you play and treat gambling as entertainment rather than a way to make money.
Set time limits and take regular breaks from gambling activity.
Do not gamble when upset, tired, under the influence of alcohol or drugs, or trying to recover losses.
Keep your account information private and monitor your transactions.
Use available restrictions or self-exclusion options if you need a break or cannot control your gambling.
Seek help from an appropriate professional or support service if gambling is causing concern.

If you have a question about a bet, account transaction or settlement, review the bet details and contact Katsubet Casino through the support channel available on the website. Include relevant information such as your account identifier, bet reference, date, market and the reason for your enquiry. Do not send passwords or unnecessary sensitive information.

Complaints are reviewed using account records, transaction history, applicable rules and other relevant information. You should provide clear and accurate details so the matter can be investigated efficiently. If a dispute cannot be resolved through the available support process, you may consider obtaining independent advice about the options available to you.

These Betting Rules should be read with the current Terms and Conditions and any rules displayed for an individual product, game, event, market or promotion. If there is an inconsistency, the specific product rule may apply to that bet, subject to applicable law. Katsubet Casino may update these rules from time to time. The version available when a bet is placed will generally be relevant to that bet, unless a change is required by law or applies to an ongoing service.